Careers at el estanco
El Estanco is a true collaboration of passionate people who love food, and the shared joy the dining experience can deliver. With our home in the beautiful Barossa Valley, a region known for fresh produce, we’ve made it our purpose to deliver fresh and tangy seasonal food channelling Mexican, Argentinian, Peruvian, and Spanish flavours. Our menu takes our customers on a journey, and our tasty pastries are the epitome of our attention to detail and passion for artisan foods.
Front of House Team Member
About the role:
Are you a people person with a passion for delivering exceptional service? Do you thrive in a social and upbeat environment? If so, we have the perfect opportunity for you to join our El Estanco familia as a Front of House Team Member.
As a member of our Front of House team, you'll play a vital role in ensuring our guests have an unforgettable dining experience. From warmly welcoming them to taking their orders and delivering our signature dishes, your friendly demeanour and attention to detail will create a welcoming atmosphere that keeps our customers coming back for more.
Here's what you can expect as a Front of House Team Member at El Estanco:
Welcome and seat guests with a friendly smile, creating a positive first impression.
Take orders accurately and efficiently, ensuring special dietary requirements are communicated to the kitchen.
Serve food and beverages with care and attention, ensuring timely delivery to tables.
Provide recommendations and answer any questions about our menu items.
Ensure tables are clean and properly set for the next guests.
Collaborate with the kitchen and bar staff to ensure smooth service flow.
Assist in maintaining cleanliness and tidiness in the dining area.
Embrace our commitment to outstanding customer service, going the extra mile to exceed guest expectations.
Enjoy a work schedule with primarily day shifts and just one night shift per week, allowing you to maintain a healthy work-life balance.
To succeed in this role, you will have:
Previous experience in a customer service role (preferred).
A friendly and outgoing personality, with excellent communication skills.
The ability to thrive in a fast-paced environment, remaining calm under pressure.
Strong attention to detail and a passion for providing exceptional service.
A team-oriented mindset, collaborating effectively with our El Estanco team and our customers.
Flexibility to work evenings, weekends, and public holidays as required.
To apply, please send your resume along with a cover letter outlining your relevant experience and why you would be a great fit for our El Estanco familia.
Email: abby@elestanco.com.au
Note: We appreciate your interest in joining our team. Only shortlisted candidates will be contacted for an interview.
Job Types: Part-time & Casual
Restaurant Supervisor
El Estanco is a true collaboration of passionate people who love food, and the shared joy the dining experience can deliver. With our home in the beautiful Barossa Valley, a region known for fresh produce, we’ve made it our purpose to deliver fresh and tangy seasonal food channelling Mexican, Argentinian, Peruvian, and Spanish flavours. Our menu takes our customers on a journey, and our front of house team help us deliver this to the best of ourability.
Join our dynamic team as a Restaurant Supervisor!
El Estanco is located in the picturesque Barossa Valley, and is on the hunt for a talented Restaurant Supervisor who can elevate our dining experience to new heights. If you have a passion for delivering exceptional customer service and enjoy working in a team, this is the perfect role for you!
The job:
As our Restaurant Supervisor, you will play a crucial role in overseeing the daily operations and ensuring that our high standards of customer service, cleanliness, and quality are maintained. From managing the front of house staff to coordinating service operations, functions, events, and stock management, you’ll be at the heart of our customer experience.
With a formal hospitality qualification OR relevant supervisory experience, you will bring your expertise and knowledge to lead and inspire our team. Your guidance and support will foster an environment of collaboration and professionalism, creating a memorable dining experience for our guests.
In addition, this Restaurant Supervisor role will require you to:
• Manage service operations, functions, events, stock management, POS systems, and our overall front of house operation
• Manage, inspire, train, and supervise other casual and junior staff members.
• Collaborate with the culinary team and management to plan and streamline daily service, functions and special events.
• Bring new and fresh ideas to the table to continue expanding our offering while exceeding customer expectations.
• Think outside of the box – we deliver a unique experience and are always looking for ways to improve what we do for the benefit of our customers.
• Continually deliver over and above with a big smile!
Life at El Estanco
We believe in recognizing and rewarding the efforts of our exceptional team members. When you join El Estanco as a Restaurant Supervisor, you’ll enjoy:
• Supportive Team Culture: Work alongside a dedicated and passionate team who share your commitment to delivering outstanding service.
• Growth Opportunities: We value your professional growth and always try to find opportunities to help you learn and grow, allowing you to expand your skills and progress in your career.
To be considered for the role you will have:
• A formal hospitality qualification OR relevant supervisory experience
• Standout attention to detail and presentation skills.
•Ability to work in a fast-paced, high-pressure environment, while still managing to crack a smile!
• Strong organizational and time management skills.
• Effective communication and leadership abilities, especially under the pressure of hospitality life.
• Knowledge of food safety and sanitation regulations.
• This position requires full-time availability, including weekends.
• A current RSA is also required.
Apply Today
If you’re ready to embrace this exciting opportunity and make a difference in our restaurant, we’d love to hear from you.
Please email your cover letter and resume to:
Join our team and be a part of creating unforgettable dining experiences in the heart of the Barossa Valley!
